How can we help?

FAQ

Orders

How do I track my order?

After your order has been shipped, we will send you a shipping confirmation email with your tracking number. You can use this number to track your package on the carrier's website.

How do I apply a coupon code or discount?

During the checkout process, you will see a field to enter your coupon or discount code. Enter the code and click "Apply" to see your adjusted total.

Can I cancel or modify my order?

We strive to process and ship orders quickly, so if you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

Shipping

How long will it take to receive my order?

We Offer Same day shipping, our international packages are between 5-10 days and Nationally 5-8 days.

Do you ship internationally?

Yes, we do offer international shipping. Shipping rates and delivery times vary by country. Please visit our Shipping & Delivery page for more information.

Delivery information

Our Stock Is All In Australia an we offer same day shipping

How often Do You Ship?

We Ship All Day Every Day with same day shipping.

Payments

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and other popular payment methods like Apple Pay and Google Pay.

Is my personal information secure?

Yes, we take the security of your personal information very seriously. Our website uses SSL encryption and follows industry best practices to ensure your data is protected.

How do I create an account or reset my password?

To create an account, click on the "Sign Up" or "Register" link on our website and follow the prompts. If you need to reset your password, click on the "Forgot Password" link on the login page and follow the instructions to create a new password.

Returns

What is your return policy?

Please Refer To Our Shopify Return Policy

What do I do if I receive a damaged or defective product?

Please contact our customer support team immediately with your order number and a description of the issue. We will work with you to resolve the problem as quickly as possible.

Get in touch

Have questions about your order, or a general enquiry?